How can we help?

Changing your booking Driver Requirements Pickup and Return Insurance Extras Payment Fuel and Mileage Other

How do I cancel or change my booking?

You can manage your booking through the Northbound.net website.

Go to My Bookings and follow the steps to cancel or request changes.

If you're close to your pickup time or need help fast, contact our support team.

Related articles:

Can I cancel my booking for free? Can I change the pickup location or rental dates? Can I change my car rental type? How do I add or remove insurance from my booking? What if my flight is delayed? I need to add something to my booking. Can I do that later? What happens if I don’t show up?